Activating the All Access Membership
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      1. Member Support
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      3. Activating the All Access Membership

      Activate Lifespan Membership

      Lifespan Memberships are no longer available for purchase. However, this does not impact existing users who already have a Lifespan Membership—it will remain valid under its original terms.

      How to Activate Your Lifespan Membership

      If you have already purchased a Lifespan Membership, follow the steps below to activate it:

      • Enjoy access to all premium features, along with new features as they are released for the lifetime of your Trainer+.
      • If your Trainer+ requires replacement under warranty, your Lifespan Membership will be transferred to the new device.
      • To activate your membership, follow the prompts in the app under "How to activate the All Access Membership." Once complete, contact our Support Team at support@vitruvianform.com with your Trainer+ serial number, and we’ll apply the membership to your account.

      If your Trainer+ status is already Active please avoid cancelling your All Access Membership, the Support team needs an active Trainer+ in order to apply the Lifespan Membership.

      How to activate the All Access Membership

      Step 1. Connect Trainer+ to Vitruvian app

      1. Switch on the Trainer+
      2. Open the Vitruvian app in your mobile device and select the Trainer tab
      3. Press 'Connect' to connect Trainer+ to Vitruvian app

      To successfully connect Trainer+ to Vitruvian app:

      • Please have your mobile device bluetooth settings switched on, 
      • Bluetooth permissions allowed for the Vitruvian app, and
      • Make sure no other mobile devices are currently connected to Trainer+.

      Step 2. Activate Trainer+ All Access Membership

      1. With the Trainer tab open, locate and select Trainer > Access > InactiveV app Trainer+ membership status, unique serial number, firmware version, app version
      2. Copy Trainer+ 'Vee' number, this if the machine's unique serial number V app Trainer membership status inactive
      3. Open activate.vitruvianform.com in your web browser, select 'Activate machine'  activate.vitruvianform.com page
      4. Sign up by selecting your preferred login method as your unique authenticate key  activate.vitruvianform.com sign up
      5. Copy-paste your 'Vee' Machine ID, or scan Trainer+ QR code activate.vitruvianform.com add machine id
      6. Follow the prompt to 'Activate all-access-membership' activate.vitruvianform.com verify sign up of machine serial number
      7. Add your card details and follow the prompt to 'Subscribe' activate.vitruvianform.com subscribe
      8. The Trainer+ All Access Membership status will be visible in your account when you login via billing.vitruvianform.com activate.vitruvianform.com membership activated

      Remember the login method chosen, as this is like a unique key to unlock your Vitruvian billing portal.