---
title: Product Information + FAQ's | Member Support
description: General dimensions, specifications and frequently asked questions.
---

[Skip to content](https://knowledge.vitruvianform.com/support/product-information-faqs#main-content)

English

Show submenu for translations

![Vitruvian Logo 2.0 Black@3x.png\]](https://knowledge.vitruvianform.com/hs-fs/hubfs/Vitruvian%20Logo%202.0%20Black@3x.png?height=19&name=Vitruvian%20Logo%202.0%20Black@3x.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [Go to vitruvianform.com](https://vitruvianform.com/)

[Go to vitruvianform.com](https://vitruvianform.com/)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Member Support](https://knowledge.vitruvianform.com/support)
2. [Product Information + FAQ's](https://knowledge.vitruvianform.com/support/product-information-faqs)

# Product Information + FAQ's

 General dimensions, specifications and frequently asked questions.

- [Vitruvian hardware and electrical specifications.](https://knowledge.vitruvianform.com/support/hardware-and-electrical-specifications)

## Trainer+

- [How big is the Trainer+?](https://knowledge.vitruvianform.com/support/what-are-the-dimensions)
- [Will the machine adapt to my strength level?](https://knowledge.vitruvianform.com/support/will-the-machine-adapt-to-my-strength-level)
- [How is the resistance created?](https://knowledge.vitruvianform.com/support/how-is-the-resistance-created)
- [How does it work?](https://knowledge.vitruvianform.com/support/how-does-it-work)
- [Can you select your own weights?](https://knowledge.vitruvianform.com/support/can-you-select-your-own-weights)
- [Does it need installation?](https://knowledge.vitruvianform.com/support/does-it-need-installation)
- [How long do I need to get a decent workout?](https://knowledge.vitruvianform.com/support/how-long-do-i-need-to-get-a-decent-workout)
- [Does the machine correct your form?](https://knowledge.vitruvianform.com/support/does-the-machine-correct-your-form)
- [Can it be stored on its side?](https://knowledge.vitruvianform.com/support/can-it-be-stored-on-its-side)
- [I am not the original owner of my machine, what happens if it breaks down?](https://knowledge.vitruvianform.com/support/i-am-not-the-original-owner-of-my-machine-what-happens-if-it-breaks-down)
- [What Connected TV Experiences Are Compatible with the Vitruvian App?](https://knowledge.vitruvianform.com/support/android-device-capabilities)

See less ▼

## All Access Membership

- [All Access Membership](https://knowledge.vitruvianform.com/support/all-access-membership)
- [Is the All Access Membership transferable?](https://knowledge.vitruvianform.com/support/is-my-membership-transferrable)

- [Getting Started](https://knowledge.vitruvianform.com/support/getting-started#main-content)

    - [1. While you wait for delivery](https://knowledge.vitruvianform.com/support/getting-started#1-while-you-wait-for-delivery)
    - [2. Delivery day: what to expect](https://knowledge.vitruvianform.com/support/getting-started#2-delivery-day-what-to-expect)
    - [3. Your first steps onto the future](https://knowledge.vitruvianform.com/support/getting-started#3-your-first-steps-onto-the-future)
    - [The Training Modes](https://knowledge.vitruvianform.com/support/getting-started#the-training-modes)
    - [Activating the All Access Membership](https://knowledge.vitruvianform.com/support/getting-started#activating-the-all-access-membership)
- [Product Information + FAQ's](https://knowledge.vitruvianform.com/support/product-information-faqs#main-content)

    - [Trainer+](https://knowledge.vitruvianform.com/support/product-information-faqs#trainer)
    - [All Access Membership](https://knowledge.vitruvianform.com/support/product-information-faqs#all-access-membership)
- [Member-User Guides](https://knowledge.vitruvianform.com/support/member-user-guides#main-content)

    - [Trainer+ Resistance](https://knowledge.vitruvianform.com/support/member-user-guides#trainer-resistance)
    - [FAQ's](https://knowledge.vitruvianform.com/support/member-user-guides#faqs)
    - [Trainer+ General Maintenance](https://knowledge.vitruvianform.com/support/member-user-guides#trainer-general-maintenance)
    - [All Access Membership](https://knowledge.vitruvianform.com/support/member-user-guides#all-access-membership)
- [Troubleshooting](https://knowledge.vitruvianform.com/support/troubleshooting#main-content)

    - [Trainer+](https://knowledge.vitruvianform.com/support/troubleshooting#trainer)
    - [Vitruvian App](https://knowledge.vitruvianform.com/support/troubleshooting#vitruvian-app)
- [Contact Us](https://knowledge.vitruvianform.com/support/contact-us#main-content)

    - [Machine and App Technical Support](https://knowledge.vitruvianform.com/support/contact-us#machine-and-app-technical-support)
    - [Shipping and Orders Support](https://knowledge.vitruvianform.com/support/contact-us#shipping-and-orders-support)

<https://www.facebook.com/vitruvianform/> <https://www.instagram.com/vitruvian/> <https://www.youtube.com/@VitruvianForm> <https://www.linkedin.com/company/vitruvianform/>

Copyright © 2026, Vitruvian Investments Pty Ltd