Follow the prompts to activate your Trainer+ All Access Membership and our team will apply your 1-Year Membership order.
- The 1 year All Access Membership upgrade lets your Trainer+ access all premium features and new features as they are released for an additional 12 months at a discount to month-by-month pricing, without having to worry about monthly payments.
- Lifespan All Access Membership can be purchased through our online store at vitruvianform.com
- If your Trainer+ ever needs replacing within warranty, we'll transfer your Lifespan membership over!
- We'll apply your 1-Year Membership in the backend. Simply follow the below prompts, 'How to activate the All Access Membership' then reach out to support@vitruvianform.com with your Trainer+ serial number, and they'll apply the 1-Year Membership.
If your Trainer+ status is already Active please avoid cancelling your All Access Membership, the Support team needs an active Trainer+ in order to apply the 1-Year Membership.
How to activate the All Access Membership
Step 1. Connect Trainer+ to Vitruvian app
- Switch on the Trainer+
- Open the Vitruvian app in your mobile device and select the Trainer tab
- Press 'Connect' to connect Trainer+ to Vitruvian app
To successfully connect Trainer+ to Vitruvian app:
- Please have your mobile device bluetooth settings switched on,
- Bluetooth permissions allowed for the Vitruvian app, and
- Make sure no other mobile devices are currently connected to Trainer+.
Step 2. Activate Trainer+ All Access Membership
- With the Trainer tab open, locate and select Trainer > Access > Inactive
- Copy Trainer+ 'Vee' number, this if the machine's unique serial number
- Open activate.vitruvianform.com in your web browser, select 'Activate machine'
- Sign up by selecting your preferred login method as your unique authenticate key
- Copy-paste your 'Vee' Machine ID, or scan Trainer+ QR code
- Follow the prompt to 'Activate all-access-membership'
- Add your card details and follow the prompt to 'Subscribe'
- The Trainer+ All Access Membership status will be visible in your account when you login via billing.vitruvianform.com
Remember the login method chosen, as this is like a unique key to unlock your Vitruvian billing portal.